Privacy Policy

1. Information we collect

Information you give us

• Account details: your name, email address and/or phone number, which you use to sign up and sign in, and a user ID we create for your account.
• Study preferences: the exam you are preparing for (for example JEE, NEET, UPSC, CAT, GATE, SAT, GRE or Boards) and your chosen number of questions and difficulty.
• Study material: photos of book pages you take with the camera, images you pick from your gallery and PDF files you upload. This material is used to create your tests.
• Support messages: anything you send us when you contact support.

Information created when you use the App

• Tests and results: the questions generated for you, your answers, scores, time taken, paused tests and progress statistics such as your average score.
• Device and usage data: device model, operating system version, app version, device or other identifiers (including the Android advertising ID), crash logs and in-app events.
• Purchase records: if you buy a plan through Google Play, we receive the order ID, product and purchase status. Google handles your payment details; we never see your card, UPI or bank details.

We do not collect your precise location, contacts, call logs or SMS.

2. App permissions

• Camera — only when you choose to capture a book page.
• Photos / files — only to read the images or PDFs you select. We do not scan your gallery.
• Internet — to sign you in, generate tests and sync your results.

You can deny or revoke these permissions at any time in your device settings. Some features, such as capturing a page, will not work without them.

3. How we use your information

• To read your study material with artificial intelligence (AI) and generate multiple-choice questions, answers and explanations for you.
• To create and manage your account and sign you in securely.
• To save, show and sync your tests, scores and progress across sessions.
• To verify purchases and give you access to paid features.
• To send you service messages, such as sign-in codes, purchase confirmations and replies to your support requests.
• To keep the App secure, prevent fraud and abuse, fix crashes and understand which features are used so we can improve them.
• To comply with the law and enforce our Terms.

We do not show third-party ads in the App and we do not sell your personal information.

4. How AI processing works

When you create a test, the pages, images or PDF you selected are sent over an encrypted connection to our servers and to third-party AI service providers that process them on our behalf to extract the text and write questions. These providers may process data on servers outside India. They are only allowed to use your material to return results to us, not for their own purposes.

Please upload only study material. Do not upload documents that contain personal, financial or sensitive information about yourself or anyone else. AI-generated questions can occasionally be wrong, so check important answers against your textbook.

5. When we share information

We share information only with:

• Service providers who help us run the App — cloud hosting and storage, AI processing, sign-in and messaging, analytics and crash reporting (such as Google Firebase) — under contracts that require them to protect your data and use it only for us.
• Google Play — to process and verify purchases.
• Authorities — when required by law, or to protect the rights, safety and security of our users and the App.

If Qualify is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction, and this policy will continue to apply to it.

6. How long we keep data

• Account details, uploaded material, tests and results are kept while your account is active so you can revisit your tests.
• When you delete a test, its uploaded material and results are removed from your account.
• When you delete your account, we delete your personal data within 30 days. Purchase records may be kept longer where the law requires (for example for tax or accounting), and anonymised statistics that no longer identify you may be kept.

7. Delete your account and data

You can ask us to delete your Qualify account and all associated data at any time:

• In the App: use the delete account option in your profile settings and confirm.
• By email: write to help@vidyahq.com from your registered email address (or include your registered phone number) with the subject "Delete my Qualify account". You do not need to have the App installed.

We will confirm your request and delete your account, profile, uploaded study material, tests and results within 30 days, except records we must keep by law as described above. Deleting your account does not cancel a Google Play subscription — cancel it in Google Play first (see our Refund Policy).

8. Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you can:

• access a summary of the personal data we hold about you;
• correct or update inaccurate data;
• delete your data and account;
• withdraw consent, for example by revoking permissions or deleting your account; and
• raise a grievance with us about how your data is handled.

To use any of these rights, email help@vidyahq.com. We aim to reply within 7 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

9. Children and students under 18

Qualify is built for students aged 13 and above. It is not directed at children under 13, and we do not knowingly collect their personal data. If you are under 18, please use the App with the knowledge and consent of a parent or guardian. If you believe a child under 13 has given us personal data, email us and we will delete it.

10. Security

We protect your information with encryption in transit (HTTPS/TLS), access controls that keep each account's data separate, and secure cloud infrastructure. No system is completely secure, so please keep your sign-in details private and tell us immediately if you suspect unauthorised access to your account.

11. Changes to this policy

We may update this policy as the App changes. We will update the "Last updated" date above and, for significant changes, notify you in the App before they take effect.

12. Contact and grievances

For questions, requests or grievances about your privacy, contact the Qualify team at help@vidyahq.com. See also our Terms & Conditions.